Contact

Get in touch with your advisor.

Fastest response is WhatsApp or a phone call during office hours. For anything written, the form below reaches the team directly.

Office

15 Paul Kruger Road

Loerie Business Park, World House

Durbanville

Get directions

Office hours

Mon – Thu: 08:00 – 16:30

Fri: 08:00 – 14:00

Sat – Sun: Closed

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QR code linking to the Google review form for Persona Financial Advisors

Do-not-contact requests

Email team_tersia@discovery.co.za with your name and surname, and "Do Not Contact" in the subject line.

Complaints

If you have any concerns or complaints, you can contact Discovery's Chief Compliance Officer by sending an email to compliance@discovery.co.za.

The FAIS Ombud is an independent and impartial dispute solution tribunal that investigates, considers and disposes of complaints by consumers against financial services providers as required by the FAIS Act.

Postal: PO Box 41, Menlyn Park, 0063

Telephone: 012 762 5000 / 012 492 9711 / 0860 066 3274

Fax: 086 546 5694 / 012 348 3447

Submissions email straight to team_tersia@discovery.co.za via FormSubmit: free, no account, no server needed. First submission after launch needs a one-time confirmation click from that inbox.