Fastest response is WhatsApp or a phone call during office hours. For anything written, the form below reaches the team directly.
Mon – Thu: 08:00 – 16:30
Fri: 08:00 – 14:00
Sat – Sun: Closed
Email team_tersia@discovery.co.za with your name and surname, and "Do Not Contact" in the subject line.
If you have any concerns or complaints, you can contact Discovery's Chief Compliance Officer by sending an email to compliance@discovery.co.za.
The FAIS Ombud is an independent and impartial dispute solution tribunal that investigates, considers and disposes of complaints by consumers against financial services providers as required by the FAIS Act.
Postal: PO Box 41, Menlyn Park, 0063
Telephone: 012 762 5000 / 012 492 9711 / 0860 066 3274
Fax: 086 546 5694 / 012 348 3447